Your Clinical Trial Supply Partner
This page gives important information about how Myonex collects and uses the personal information of the people who work for our clients.
We have summarized below how Myonex uses your personal information.
| Personal Information you provide or which we collect from publicly available sources (such as LinkedIn or on-line publications) | What it is used for and why we collect it |
| Personal business details
(email, telephone number, address, role in client/prospective client, location).
Information created as part of communications between us or during the provision of our services. |
Contact you about, or send you information and materials on, Myonex’s services. |
| Responding to your enquiries and engaging with you as a prospective service provider for the business you represent or work for. | |
| Providing our services to the business you represent or work for. | |
| Protecting our legal rights; administration, quality, and training; and system and product development. |
Promoting the services of Myonex companies
We may obtain your personal business contact details (such as email, telephone number, address, position) from you, or from publicly available sources (like LinkedIn). If you have attended an event, we may also receive these details from the event organizer where that is permitted.
Where we are permitted to do so, we will use your personal information to contact you about, or send you information and materials on, Myonex’s services. This may be because you have specifically requested them, or because we feel our services may be of interest to you, having regard to your position in the business you represent.
We always comply with applicable direct marketing rules. If you no longer wish us to promote our services to you, please let us know. You can also opt-out of receiving our direct marketing emails at any time.
Enquiries
You may make an enquiry about our services (for example, through our contact page). If you do, we use information you provide as part of that enquiry, or in related communications, to provide you with information about our services and respond to and manage your enquiries and requests.
We will also use your personal information in connection with the management of any pre-contract discussions between Myonex and the business you represent.
Using our services
When we provide our services, we will collect and use your personal information. Any personal information you give us, or which we obtain, when providing our services will be used for:
Other uses of your personal information
Enforcing legal rights
We will use your personal information for the enforcement or protection of our legal rights.
Administration, quality, and training
To help administer our business (including in accordance with legal or other obligations we must meet), and our relationship with you, we will use your personal information. It will also be used in connection with the maintenance of our quality standards and the provision of internal training.
System and product development
Your personal information is also used by us to support the development and improvement of our systems and products. This can include using your information for the purposes of surveys, and providing your personal information to third parties so they can provide services to us in respect of system and product development or improvement, but they will only be able to use your personal information in accordance with our instructions.
Myonex does not share or disclose your personal information for a business purpose except as set out in this Privacy Statement. Your personal information is never sold to third parties.
To help us provide our solutions and services, the personal information described above is shared with third parties who provide services to us, including:
These third parties can only use the personal information we share to provide their services to us or to support our delivery of our services to you.
Your personal information is not shared with anyone else.
How long do we keep your personal information?
We will only keep your personal information for as long as we are legally required, or if longer, for the period the personal information is needed for the purposes we have collected it.
Lawful use of your personal information
We only use your personal information if lawfully we can do so.
European Union and United Kingdom
As our client will be the business you represent, our use of your personal information is in all cases necessary in Myonex’s legitimate interest in conducting and managing our business (as described above) and enforcing our legal rights.
You do have the right to object to this processing and can do so by writing to us at our address or emailing us. If you do object, this may affect our ability to provide our services and solutions to the business you work for.
In some cases, we may ask for your consent to send you information and materials about Myonex’s services. In this case, our lawful use of your personal information for this purpose remains Myonex’s legitimate interest (as described above), but your consent is provided for the purposes of meeting direct marketing laws.
Myonex is a group of companies with locations in the United States, Europe, and the United Kingdom. Your personal information will be transferred to these locations, but only for use by Myonex for the purposes described in this privacy statement. In each case, these transfers are subject to adequate safeguards as prescribed by law. Transfers from the EU and/or the United Kingdom to the United States are protected by standard contractual clauses.
If you wish to receive further information on these transfers and the safeguards in place, please contact us at [email protected]
Myonex, LLC
You can at any time contact Myonex, LLC in respect of the use of your personal information:
Myonex, LLC, 100 Progress Drive, Horsham, PA 19044, United States
You can also contact us by email: [email protected]
European Union and United Kingdom – Data Controllers
The data controllers, and the addresses at which they can be contacted, are:
UK: Myonex Limited 1 Meer End, Birstall, Leicester, LE4 3EH, United Kingdom
Europe: Myonex ApS Onsgårds Tværvej 6, kl 2900, Hellerup, Denmark
You can also contact us by email: [email protected]
Accessing, deleting, rectifying and moving your personal information
In addition to the right to object to the processing of your personal information, depending on the country or state laws that apply, you may also have the right to:
Where applicable, if you want to exercise these rights please let us know. You will need to provide sufficient information to verify and complete your request. We will complete your request within thirty days, subject to any legal or other requirements that means we cannot complete your request, in which case we shall inform you of this where we are permitted to do so.
Lodging a complaint – European Union and United Kingdom
You can at any time complain about our processing of your personal information with the following data protection authorities:
European Union
The Danish Data Protection Authority (Datatilsynet)
You can obtain contact details at: https://www.datatilsynet.dk/english
United Kingdom
UK’s Information Commissioner’s Office.
You can obtain contact details at: www.ico.org.uk
This statement was published on January 3, 2023. If you wish to see prior versions of this statement, please contact us.
